Information for Patients

We will submit all insurance claims for you and are participating providers in most major dental insurance plans.

We will help you receive full insurance benefits; however, you are personally responsible for your account, and we encourage you to contact us if your policy has not been paid within 30 days.

We accept payment by direct deposit from your insurance company, e-transfer, cash, debit, Visa or MasterCard. 

Yes! We are very happy to welcome new patients to our dental office. Please contact us to request an appointment for you or your family.
 

When coming to Dental On Fort for your first appointment, we ask that you bring your current insurance plan and, if possible, your medical history for our review.

With your comfort in mind, we suggest arriving at our office 15 minutes prior to your appointment.

You may be asked to complete or update a medical history form or update your insurance information. 

Out of respect for our patients, we do our very best to run on time and late arrival will lessen treatment benefits.

Each New Patient Exam is subject to a $50 (child) and $85 (adult) consultation fee.

If you are an existing patient of Dr. John’s please call our office as soon as you determine that you have a dental emergency. We will be glad to work you in to our schedule if you have a dental emergency during regular business hours.

If you have an emergency after hours, over the weekend and during holidays please call our office for instructions. 

A missed dental appointment presents problems for all of us. For you, a missed dental appointment causes a delay in treatment that was recommended to help improve your dental health.

If you need to cancel an appointment please contact our office at least 2 full business days in advance.

Failure to cancel or reschedule the appointment within 2 full business days of the scheduled appointment time will result in a fee for a missed appointment, charged to the patient.

Our office is open during the following hours:

Yes. If you have a dental insurance plan, we will take care of all the paperwork so that you will be reimbursed for all benefits to which you are entitled. 

We can electronically submit paperwork to your insurance company on your behalf. Our staff also sends treatment plans for pre-authorization by your insurance provider to determine what your plan will specifically cover. 

Insurance policies differ in what's covered. The '9-month rule' refers to how frequently you can have a recall exam, polish and fluoride. However, this doesn't mean that you will not be able to have your teeth cleaned.

Cleaning refers to 'scraping', or scaling/root planing. This is the removal of the deposits and stains from your teeth to help prevent your gum tissues from becoming irritated and bleeding. 

Depending on how diligent you are about your at-home care, the condition of your smile and your risk of cavities, the recommendations we provide for your preventive treatments may vary.

We recommend clients with existing conditions (gum disease, untreated cavities, frequent new cavities, root exposure, etc.) come in more frequently than those with healthy mouths and few restorations. 

To help minimize the risk of further damage or decay, patients who are considered to be 'at-risk' of developing oral health issues may be recommended to see a dentist every three or four months.

For clients with healthy smiles, we recommend visiting the dentist every six months. 

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Most importantly, to prevent serious health problems. New research indicates that tooth decay and gum disease are related to much more serious health issues such as heart disease, oral cancer, and diabetes. Through scheduled visits, we will assess and track the changes in your oral health so that you will always have the peace of mind of a clean and healthy mouth.

If we catch an issue early, we can minimize the damage to your tooth, to your heath, to your smile, and to your wallet.

X-rays (also referred to as radiographs) help our dental professionals to detect problems we can't see by simply using a mirror to look into your mouth. They help see beneath gum tissue and between teeth. 

Using X-rays, we can see the absence (or presence) of teeth in your mouth (including things like missing permanent teeth, impacted teeth, the position of your wisdom teeth and more), as well as the level of bone in your jaw, and whether it has deteriorated due to missing teeth or advanced periodontal disease.

Abscesses, cysts and calcified arteries (which can lead to a stroke) can also be seen with X-rays.